It is crucial to use the correct MicroSD card with your RØDECaster Pro II or RØDECaster Duo. If you are experiencing issues with your MicroSD card not being recognized by these devices, there are a few troubleshooting steps you can try.
Firstly, make sure you are using a recommended MicroSD card. RØDE provides a list of recommended MicroSD cards in an article that you can refer to What type of MicroSD cards can I use with the RØDECaster Pro II / Duo?
It is important to use one of these recommended cards to ensure compatibility and optimal performance.
If you have a recommended MicroSD card and it is still not being recognized by the RØDECaster Pro II or RØDECaster Duo, you can try reformatting the MicroSD card on a computer.
Connect the MicroSD card to your computer and reformat it to the EXFAT format. Once the reformatting is complete, reconnect the MicroSD card to the RØDECaster. In most cases, the RØDECaster Pro II or RØDECaster Duo should now detect the MicroSD card.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.