The thermometer icon on the Wireless GO II is a significant indicator that provides essential information regarding the operational status of the device. Its presence indicates that the unit is operating at a temperature that exceeds the optimal range. When using or charging the Wireless GO II units and observing the thermometer icon, we suggest following these steps:
- Please disconnect the Wireless GO II unit from the charging source and allow it to reset for 10 minutes. Following the reset period, attempt to charge the unit using an alternate USB source and a different USB-C cable.
- Ensure that the unit is kept away from direct sunlight.
- Perform a Diagnostic test using RØDE Central.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.