If you see the “No Source Detected” message when connecting a video source to your Streamer X's HDMI IN port, try these steps:
- Use the included USB-C cable (or another SuperSpeed USB-C to C cable) to connect Streamer X's USB 1 port to your computer.
- Ensure your video source is connected to the HDMI IN port, not the HDMI THRU port, using an HDMI 2.0 compatible cable. Check that all connections are secure.
- Make sure your video source device is set to output via HDMI (some cameras may allow USB output instead).
- Confirm that your video source is outputting a supported video format.
What Video Resolutions are compatible with the Streamer X?
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.