If you're having issues with the RØDE Streamer X on M series Macs, and it's not being recognised, try these troubleshooting steps to resolve the problem:
- First, power cycle the Streamer X.
- Disconnect the USB and any external power sources, then turn off the device completely.
- Next, restart your Mac to refresh the system, then connect the Streamer X directly to the Mac using the supplied USB-C cable.
- Launch the RØDECaster application to verify whether the Streamer X is recognised.
If you're still having issues with the product, please reach out to our Service Team via the contact page for further assistance.