Radio Frequency (RF) interference can affect audio quality of a camera and audio recorders in a number of ways. Some cameras and external recorders can have varying degrees of Radio Frequency shielding, even among copies of the same model, and connecting a wireless microphone system can sometimes reveal this.
If you are experiencing any sort of interference, we would always recommend turning off any wireless capabilities of your recording device, as these capabilities can conflict with the signal from a wireless microphone system.
If using a system which seems to be more susceptible RF interference, we would also recommend the following to reduce the RF interference in the recordings:
- Lowering the input gain of your camera/ audio recorder, while boosting the gain from the Wireless GO II receiver
- Using a longer TRS 3.5mm cable can also safeguard against interference, as the receiver can be further away from the recording device
- Enabling a Airplane mode on the camera/ audio recorder
If you have the Wireless GO II, you can also having internal recording enabled on the Wireless GO II TX units always provides convenience and further peace of mind.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.