If your RØDE wireless receiver (RX) isn't detected when connected to your phone, the issue is most commonly caused by an incompatible cable, an unsupported connection method, or a physical connection problem.
This guide will help you verify your cable, check the connection and confirm whether your mobile device is recognising the receiver.
Check You're Using the Correct Cable
The required cable depends on your Wireless system and mobile device.
Wireless GO II, Wireless GO (3rd Gen), Wireless PRO and Wireless ME
- Use a USB-C to USB-C cable when connecting to Android devices or iPhone 15 and newer.
- For Lightning iPhones, use an MFi-certified Lightning cable, such as the SC15, SC19 or SC21.
Wireless GO (Original)
- USB connections are not supported.
- Connect using a TRS to TRRS cable, such as the SC7, via your device's headset input.
Wireless Micro
- Wireless Micro receivers feature a built-in USB-C or Lightning connector for direct connection to compatible devices.
Please note: Using a charging-only or non-MFi Lightning cable may prevent your receiver from being detected.
Check the Physical Connection
- Ensure the cable is securely connected to both the receiver and your phone.
- Remove any phone case that may prevent the connector from fully inserting.
- Try another compatible cable, if available, to rule out a faulty cable.
Confirm Your Phone Detects the Receiver
You can check whether your phone recognises the receiver using the following methods.
RØDE Reporter
- Open RØDE Reporter and check whether the Wireless receiver appears as an available audio device.
iPhone
- Check your iPhone's connected audio devices.
- For additional troubleshooting, see: Why Isn't My Wireless RX Detected on My iPhone?
Android
- Open RØDE Central and confirm the receiver is detected.
Additional Troubleshooting
- Update your phone and receiver to the latest available firmware.
- Restart your phone, then reconnect the receiver.
- Test the receiver with another compatible phone or tablet, if possible.
Tip: If your receiver is detected in RØDE Central or RØDE Reporter, the connection is working correctly and any remaining issue is likely related to the recording or streaming app you're using.