If you encounter the error message stating "Device can't be updated" while using RØDE Central, there are several steps you can take to resolve this issue effectively. This error can be frustrating, but by following the suggestions below, you may be able to successfully update your device.
Ensure Direct Connection
- First and foremost, check that your RØDE product is connected directly to your computer.
- It's important to note that certain USB hubs can interfere with the updating process. By connecting the device directly, you can eliminate potential issues caused by these hubs.
Use a Different USB Cable
- If the problem persists, consider trying a different USB cable to connect your RØDE product.
- It is advisable to use the cable that came with your RØDE device, as it is specifically designed for optimal performance and compatibility.
Update RØDE Central
- Lastly, ensure that you are using the most recent version of RØDE Central. Software updates often include important fixes and improvements that can resolve various issues, including update errors.
RØDE Central: You can download the latest RØDE Central desktop app from here.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.