If you see the message "HDCP Capture Not Supported" on your Streamer X, the connected HDMI source is transmitting content protected by High-bandwidth Digital Content Protection (HDCP).
HDCP is an HDMI security feature designed to prevent the copying of copyrighted content. When HDCP is enabled, the Streamer X will block the protected video signal from being captured.
Using a Mac Computer
When connecting a Mac to the Streamer X via HDMI, Apple may enable HDCP protection, even when no copyrighted content is being displayed.
If the Streamer X displays an HDCP warning, it means the Mac is transmitting an HDCP-protected signal, preventing the Streamer X from capturing the video.
Some users have reported success using HDMI splitters that remove HDCP; however, RØDE does not recommend or endorse any specific third-party devices.
Using a PlayStation 4
If you are capturing gameplay from a PlayStation 4, you can disable HDCP within the console settings.
- Open Settings.
- Select System.
- Locate Enable HDCP.
- Untick the Enable HDCP checkbox.
Once HDCP has been disabled, the Streamer X will be able to capture supported gameplay normally.
Other HDMI Devices
Many Blu-ray players, streaming devices, media boxes, and some computers also enable HDCP to protect copyrighted content.
If HDCP cannot be disabled on the source device, the Streamer X will be unable to capture the HDMI signal.
For more information about the Streamer X, please see our Streamer X User guide.