If you encounter this error message during a diagnostic test "Firmware Update Flag set" from a Wireless product, it is advisable to perform a factory reset on the Wireless units. Follow these steps:
- Initiate a factory reset on the Wireless units. This process often resolves firmware-related issues. For information about factory reset on RØDE Central, please see our article here: How to factory reset your RØDE Product through RØDE Central
- After completing the factory reset, run another diagnostic test using RØDE Central to ensure that the issue has been addressed.
If you're still having issues with the product, please reach out to our Service Team via the contact page for further assistance.