If your DSLR camera isn't working with the RØDECaster Video or RØDECaster Video S, consider a few troubleshooting factors. A primary issue could be mismatched frame rates.
Check Camera's Frame Rate
First, ensure your DSLR's frame rate matches the RØDECaster Video/Video S' settings. Mismatches can cause video signal loss and sync issues. Adjust your camera settings to align with the RØDECaster for smooth operation and high-quality recordings.
Check Camera's Video Resolution
The RØDECaster Video/Video S only accepts a 1080p/30fps video signal, make sure the camera's outputting a minimum 1080p/30fps signal.
Try a Different HDMI Cable
Another potential issue is the HDMI cable. A faulty cable can weaken or disrupt the connection. Try using a different, compatible HDMI cable to improve the connection and avoid signal loss or video quality degradation.
If you're still having issues with the product, please reach out to our Service Team via the contact page for further assistance.