If your DSLR camera isn't working with the RØDECaster Video, consider a few troubleshooting factors. A primary issue could be mismatched frame rates.
Check Camera's Frame Rate
First, ensure your DSLR's frame rate matches the RØDECaster Video settings. Mismatches can cause video signal loss and sync issues. Adjust your camera settings to align with the RØDECaster for smooth operation and high-quality recordings.
Check Camera's Video Resolution
The RØDECaster Video only accepts a 1080p video signal, make sure the camera's outputting a 1080p signal.
Try a Different HDMI Cable
Another potential issue is the HDMI cable. A faulty cable can weaken or disrupt the connection. Try using a different, compatible HDMI cable to improve the connection and avoid signal loss or video quality degradation.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.