When using the VideoMic ME-C, you may face audio quality issues, which can be frustrating if you need clear sound for recordings. It's important to figure out if the problem is with the microphone or the device it's connected to.
A good way to troubleshoot is to test the microphone with a different phone. If the audio quality is still poor on other devices, the microphone might be faulty.
Another factor to consider is the recording app you are using. Different apps have various controls and settings that can affect audio quality.
- For the best results, we recommend the RØDE Reporter app, which is tailored for audio capture and can improve your recordings.
- If you're making videos, consider using the Pro Movie Recorder or FilMic Pro, as these offer advanced audio settings for better customization.
A common issue that can affect the connection between the VideoMic ME-C and your phone is the use of protective cases. Many bulky cases can block the microphone's plug from connecting properly to the audio port, leading to muffled sound, lower volume, or even no audio at all.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.