Should you encounter any challenges while attempting to transfer recordings from the Interview PRO, consider implementing the following Troubleshooting steps:
- Make sure you're using the provided Super Speed USB-C cable that accompanies the Interview PRO. This specialised cable is tailored to deliver optimal data transfer capabilities.
- For optimal data transmission speed, directly connect the USB-C cable to your computer. Some USB hubs may not support the high-speed USB cables required for seamless transfers.
- Ensure you're using the latest version of the RØDE Central app on your computer.
- Keeping the application up-to-date ensures compatibility and access to the latest features and enhancements.
- If using a laptop computer, ensure that the laptop's charging cable is firmly connected and actively powering the laptop. This ensures a consistent and stable power supply during data transfer operations.
For more information on how to use and explore the Interview PRO, please see our Interview PRO User Guide