The SmartLav+ is designed to work with TRRS inputs commonly found in smartphones and tablets. On the other hand, the Wireless GO and other wireless systems need a TRS input when using a Lavalier microphone.
To use the SmartLav+ with cameras and other audio devices like the Wireless GO, Wireless GO II, Wireless PRO, or RØDELink products, you will require the SC3 adapter (TRRS to TRS).
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.