If your AI-Micro device is not recording audio, try these troubleshooting steps to fix the issue.
- First, update your AI-Micro’s firmware via the RØDE Central app to ensure it has the latest fixes and improvements.
- Connect the AI-Micro to a different device to check if the problem is device-specific.
- Test the AI-Micro with different apps, preferably the RØDE Reporter app, to rule out software compatibility issues.
- Ensure your microphone is securely plugged into the AI-Micro’s 3.5mm input to avoid loose connection problems.
- Connect headphones to the AI-Micro and enable audio monitoring in the app to check if the device is capturing sound properly.
If you're still having issues with the product, please reach out to our Service Team via the contact page for further assistance.