To perform a forced reset on the NT-USB Mini, follow these steps:
- Ensure the NT-USB Mini is completely disconnected from the computer.
- Set the dial of the NT-USB Mini to the maximum position (5 o'clock) and press and hold down the dial/button.
- While still holding down the dial/button, connect the USB cable from the computer to the NT-USB Mini. Continue holding down the dial/button. After approximately seven seconds, the Headphones Symbol light on the NT-USB Mini should begin flashing.
- Launch RØDE Central and observe that it recognizes the NT-USB Mini as version 1.0.0. The software will prompt you to update the firmware of the NT-USB Mini with a red arrow icon. Click on the red arrow and proceed to apply the latest firmware update through RØDE Central.
After the update is completed, your NT-USB Mini should be working to specification.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.