Introducing the pioneering Wireless PRO case by RØDE, a breakthrough product enabling audio recording transfers and configurable adjustments within RØDE Central. This innovative case is designed to remain connected to a Mac or Windows computer while accommodating your Wireless PRO device.
Should you encounter any challenges while attempting to transfer recordings from the Wireless PRO TX within the Charging case, consider implementing the following corrective measures:
- Ensure optimal connectivity by using the provided Super Speed USB-C cable that accompanies the Wireless PRO. This specialized cable is tailored to deliver optimal data transfer capabilities.
- For optimal data transmission speed, directly connect the USB-C cable to your computer. Some USB hubs may not support the high-speed USB cables required for seamless transfers.
- Ensure you're leveraging the most recent iteration of the RØDE Central app on your computer. Keeping the application up-to-date ensures compatibility and access to the latest features and enhancements.
- If using a laptop computer, ensure that the laptop's charging cable is firmly connected and actively powering the laptop. This ensures a consistent and stable power supply during data transfer operations.
Please note: When the Wireless PRO charging case is connected to certain computers (including some Intel-based Apple MacBooks) you may see an error message that says “USB Accessories Disabled. Unplug the accessory using too much power to re-enable USB devices”.
This is because these computers are not compatible with simultaneous high-speed data transfer and fast charging. If you see this error, use the standard SC22 USB-C cable instead of the SuperSpeed SC34 cable.
By implementing these troubleshooting measures, you can confidently establish a successful connection between your Wireless PRO charging case and your computer, facilitating efficient data transfers.
For more information about the Wireless PRO, please see our Wireless PRO User Guide.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.