There could be a few reasons why your RØDE USB microphone is not showing up on your computer's audio input or output sound settings.
- Ensure that the supplied USB cable is used and is securely connected to both the microphone and your computer. Try using a different USB port directly on your computer to rule out any port-related or USB hub issues.
- Try to connect the USB microphone to another computer or device to see if it works there. If it does, the issue might be specific to your computer.
- Make sure you have the latest OS updates for your computer.
- If you're using Windows 10/11, open the Device Manager on your computer and look for any unrecognized or disabled devices. If you see your USB microphone listed with a yellow exclamation mark or as an unrecognized device, right-click on it and select "Update Driver" or "Enable" to see if that resolves the issue.
If you're still having issue with the product, please reach out to our Service Team contact page for further assistance.